Helping fraud teams trust the call they’re about to make.
The tension
Analysts were basically told “the model says block it” and left to shrug. They couldn’t see the why, and they couldn’t push back, so trust quietly eroded and real customers paid for it.
The turn
The fix wasn’t a shinier dashboard. I handed people the pen: rebuilt the rules engine as a canvas you draw on, so analysts could write and test their own logic without waiting on an engineer.
Where it landed
We shipped three months early. Five-plus enterprise teams came on board, and it grew into real revenue, north of $85K ARR.
